Healthcare Ar Caller

Maple has an opening for a Healthcare Ar Caller based in Thane, Mumbai. The team is filling 30 vacancies. Salary is up to ₹28,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication.Candidate Should Know About Denials And Insurance. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• You are customer-first and patient

Pay and perks

Compensation: ₹22,000 – ₹28,000 per month.

Roles and responsibilities

In this role, you will:

• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.

Job details

• Location: Thane, Mumbai, Maharashtra
• Work type: Office-based
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Maple.