Hindi Telecaller

Maple has an opening for a Hindi Telecaller based in Thane, Mumbai. The pay goes up to ₹18,000/month. The team is filling 30 vacancies.

In the employer’s words

Inbound And Outbound Process.

Key responsibilities

Here is what a typical day looks like:

• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Compensation

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Complaint handling, Active listening, CRM tools and Verbal communication
• Basic English
• Freshers can apply
• Someone customer-first and polite

Quick facts

• Job location: Thane, Mumbai, Maharashtra
• Employment type: Full time
• Openings: 30
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Work from office

Click Apply to send your profile to Maple. It takes less than a minute.