Hsbc Arrow Inbound Voice Processs

Looking for a Hsbc Arrow Inbound Voice Processs role in Malad, Mumbai? Maple is hiring now. Salary is up to ₹26,000/month. There are 30 open positions.

In the employer’s words

Process: *Hsbc Arrow* Required Count : 20Process Details: *Inbound* *Prior Experience* : *Graduate With 6 Months Bpo Experience* *Shift Timing:* 6Am To 9Pm* Any *Two* Week Off **Ctc : 32000 Ctc*In Hand : 26000 *Excellent Communication Skills**Doj: 25- July- 26*. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : English

Your responsibilities

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Salary

The salary for this role is ₹18,000 – ₹26,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of English and Inbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: English
• You are customer-first and polite

Job details

• Location: Malad, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Maple.