Idfc Banking Voice Process

Start your next role as an Idfc Banking Voice Process with Maple in Airoli, Mumbai. The pay goes up to ₹24,000/month. There are 30 open positions. Great for first-time job seekers.

In the employer’s words

Hi Team,*Idfc X Sell*(Banking Process)No Of Opening :- 250- Hsc/ Graduate Fresher Will Do- Good Communication Skills (Versant 3)Salary :-- Hsc/ Graduate Fresher 15200 Take Home- Hsc/ Graduate With Min 6 Month On Paper Exp 24000 Take Home 25000 Ctcshift Timing:- 9.30Am To 6.30Pmsunday Fixed Offinterview Location:Airoli. Type : Outbound, Sales, Domestic

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Domestic, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Outbound, Sales, Domestic
• Someone customer-first and patient

What you get

Salary: ₹15,000 – ₹24,000 per month, based on skills and experience.

Roles and responsibilities

• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Work location: Airoli, Mumbai, Maharashtra
• Work type: Work from office
• Vacancies: 30
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Maple.