Inbound And Outbound Process

Maple is hiring an Inbound And Outbound Process in Malad, Mumbai. You can earn up to ₹30,000/month. No experience? You can still apply. There are 30 open positions.

In the employer’s words

Inbound And Outbound Process. Need Good English Communication Skills Only. Freshers And Experienced Both Can Apply. We Are Also Hiring Linguistic Candidates Like Tamil, Telugu, Kannada And Malayalam Speaking Candidates. Languages : English, Kannada, Bengali, Telugu, Tamil, Malayalam

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, English, Kannada, Malayalam, Tamil and Telugu
• Good English
• Freshers can apply
• Languages: English, Kannada, Bengali, Telugu, Tamil, Malayalam
• You are calm under pressure and patient

Pay and perks

You will be paid ₹15,000 – ₹30,000 per month.

Job details

• Work location: Malad, Mumbai, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 30
• Work mode: Office-based

Click Apply to send your profile to Maple. It takes less than a minute.