Inbound And Outbound Process

Maple is hiring an Inbound And Outbound Process in Ghansoli, Mumbai. There are 30 open positions. Salary is up to ₹20,000/month. Freshers can apply.

Employer’s description

Inbound And Outbound Process. Languages : English, Hindi, Marathi

Salary and benefits

The salary for this role is ₹15,000 – ₹20,000 per month.

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi
• Someone calm under pressure and patient

Roles and responsibilities

• Escalate complex cases to the right team within the SLA.
• You'll follow call scripts and update customers on ticket status.
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.

Job at a glance

• Work location: Ghansoli, Mumbai, Maharashtra
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Vacancies: 30
• Work mode: On-site
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Apply today and take the next step in your career with Maple.