Inbound And Outbound Process

Start your next role as an Inbound And Outbound Process with Maple in Thane, Mumbai. Salary is up to ₹25,000/month. There are 30 open positions. Freshers can apply.

In the employer’s words

Inbound And Outbound Process. We Are Also Looking For Dra Certified Candidates For Collection Process For Bpo. Languages : English, Hindi, Marathi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What you will do

As an Inbound And Outbound Process, your work will include:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Salary and benefits

You will be paid ₹15,000 – ₹25,000 per month.

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Tamil
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone calm under pressure and polite

Quick facts

• Job location: Thane, Mumbai, Maharashtra
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Work from office
• Openings: 30
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Maple reviews applications regularly.