Inbound And Outbound Process

Maple is looking for an Inbound And Outbound Process to join its team in Virar, Mumbai. 30 candidates will be hired for this role. You can earn up to ₹25,000/month. No experience? You can still apply.

Note from the employer

Inbound And Outbound Process. Languages : English, Kannada, Telugu, Tamil, Malayalam

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of English, Kannada, Malayalam, Tamil and Telugu
• Basic English
• Freshers can apply
• Languages: English, Kannada, Telugu, Tamil, Malayalam
• You are customer-first and polite

What you will do

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

Salary

You will be paid ₹12,000 – ₹25,000 per month.

Quick facts

• Work location: Virar, Mumbai, Maharashtra
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Openings: 30
• Work mode: On-site
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Maple reviews applications regularly.