Inbound And Outbound Process

Maple wants to bring on an Inbound And Outbound Process for its Malad, Mumbai team. Freshers can apply. Salary is up to ₹28,000/month. There are 30 open positions.

Employer’s description

Inbound And Outbound Process. Need Good English Communication Skills. Also Need Tamil, Telugu, Kannada And Malayalam Speaking Candidates. We Are Also Hiring For International Process. Languages : English, Kannada, Bengali, Telugu, Tamil, Malayalam

Salary and benefits

The salary for this role is ₹15,000 – ₹28,000 per month.

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Bengali, English, Kannada, Malayalam, Tamil, Telugu
• Good English
• Freshers can apply
• Languages: English, Kannada, Bengali, Telugu, Tamil, Malayalam
• A calm under pressure, customer-first attitude

Roles and responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Job at a glance

• Location: Malad, Mumbai, Maharashtra
• Vacancies: 30
• Work mode: Work from office
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday

Ready to start? Upload your resume and apply to Maple today.