Inbound And Outbound Process

Looking for an Inbound And Outbound Process role in Ghansoli, Mumbai? Maple is hiring now. The pay goes up to ₹22,000/month. 30 candidates will be hired for this role. No experience? You can still apply.

Employer’s description

Inbound And Outbound Process. Languages : English, Malayalam

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: English, Malayalam
• Basic English
• Freshers can apply
• Languages: English, Malayalam
• You are polite and patient

Salary and benefits

Compensation: ₹15,000 – ₹22,000 per month.

What the job involves

As an Inbound And Outbound Process, your work will include:

• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.

Job details

• Location: Ghansoli, Mumbai, Maharashtra
• Work type: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Vacancies: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Maple.