Inbound And Outbound Process

Looking for an Inbound And Outbound Process role in Ghansoli, Mumbai? Maple is hiring now. You can earn up to ₹20,000/month. No experience? You can still apply. 30 candidates will be hired for this role.

In the employer’s words

Inbound And Outbound Process. Languages : English, Hindi, Marathi, Kannada, Telugu, Tamil, Malayalam

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Kannada, Malayalam, Marathi, Tamil and Telugu
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Kannada, Telugu, Tamil, Malayalam
• You are patient and customer-first

What you get

The salary for this role is ₹15,000 – ₹20,000 per month.

What the job involves

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.

Quick facts

• Job location: Ghansoli, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Work from office
• Job type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 30

Apply today and take the next step in your career with Maple.