Inbound And Outbound Process

Maple is looking for an Inbound And Outbound Process to join its team in Airoli, Mumbai. Salary is up to ₹22,000/month. The team is filling 30 vacancies. Great for first-time job seekers.

Note from the employer

Inbound And Outbound Process. We Are Also Looking For Dra Certified Candidates For Collection Process For Bpo. Languages : English, Hindi, Marathi, Kannada, Bengali, Telugu, Tamil, Malayalam

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Skills: Bengali, English, Hindi, Kannada, Malayalam, Marathi, Tamil, Telugu
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Kannada, Bengali, Telugu, Tamil, Malayalam

Compensation

Salary: ₹15,000 – ₹22,000 per month, based on skills and experience.

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status.

Job details

• Work location: Airoli, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Work from office
• Vacancies: 30
• Employment type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday

Ready to start? Upload your resume and apply to Maple today.