Inbound And Outbound Process

A new Inbound And Outbound Process role is open at Maple, Virar, Mumbai. You can earn up to ₹25,000/month. No experience? You can still apply. There are 30 open positions.

In the employer’s words

Inbound And Outbound Process. Need Hindi And Marathi Speaking Candidates. Also Need Good English Communication Skills. Languages : English, Hindi, Marathi, Kannada, Telugu, Tamil, Malayalam

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Kannada, Malayalam, Marathi, Tamil, Telugu
• Basic English
• Good English
• Freshers can apply
• Languages: English, Hindi, Marathi, Kannada, Telugu, Tamil, Malayalam
• A customer-first, calm under pressure attitude

Salary

Compensation: ₹11,000 – ₹25,000 per month.

Position details

• Work location: Virar, Mumbai, Maharashtra
• Job type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Work from office
• Openings: 30

Ready to start? Upload your resume and apply to Maple today.