Inbound And Outbound Process

Maple is hiring an Inbound And Outbound Process in Thane, Mumbai. The pay goes up to ₹25,000/month. Freshers can apply. 30 candidates will be hired for this role.

Note from the employer

Inbound And Outbound Process. Need Hindi And Marathi Speaking Candidates. Also Need Dra Certified Candidates For Collection Process For Bpo. Languages : English, Hindi, Marathi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What the job involves

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

What you get

Compensation: ₹15,000 – ₹25,000 per month.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Tamil
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A polite, calm under pressure attitude

Position details

• Location: Thane, Mumbai, Maharashtra
• Job type: Full time
• Vacancies: 30
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Click Apply to send your profile to Maple. It takes less than a minute.