Inbound And Outbound Process

Looking for an Inbound And Outbound Process role in Thane, Mumbai? Maple is hiring now. The team is filling 30 vacancies. No experience? You can still apply. The pay goes up to ₹25,000/month.

Note from the employer

Inbound And Outbound Process. Need Hindi And Marathi Speaking Candidates. Also Need Good English Speaking Candidates And Tamil, Telugu, Kannada, And Malayalam Speaking Candidates. Need Dra Certified Candidates For Collection Process For Bpo. Languages : English, Hindi, Marathi, Kannada, Bengali, Telugu, Tamil, Malayalam

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Skills: Bengali, English, Hindi, Kannada, Malayalam, Marathi, Tamil, Telugu
• Basic English
• Good English
• Freshers can apply
• Languages: English, Hindi, Marathi, Kannada, Bengali, Telugu, Tamil, Malayalam
• You are polite and patient

Roles and responsibilities

• You'll resolve queries and complaints with patience and accuracy.
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Salary

You will be paid ₹15,000 – ₹25,000 per month.

Position details

• Location: Thane, Mumbai, Maharashtra
• Work mode: On-site
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 30
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Maple.