Inbound And Outbound Process

Join Maple as an Inbound And Outbound Process in Rabale, Mumbai. No experience? You can still apply. There are 30 open positions. You can earn up to ₹20,000/month.

Note from the employer

Inbound And Outbound Process . Need Hindi And Marathi Speaking Candidates. Also Need Dra Certified Candidates For Collection Process For Bpo. Languages : Hindi, Marathi, Kannada, Telugu, Tamil, Malayalam

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Compensation

The salary for this role is ₹15,000 – ₹20,000 per month.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Hindi, Kannada, Malayalam, Marathi, Tamil, Telugu
• Basic English
• Freshers can apply
• Languages: Hindi, Marathi, Kannada, Telugu, Tamil, Malayalam
• You are calm under pressure and patient

Position details

• Work location: Rabale, Mumbai, Maharashtra
• Openings: 30
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Work mode: On-site

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