Inbound And Outbound Process

Maple wants to bring on an Inbound And Outbound Process for its Bhayander, Mumbai team. 30 candidates will be hired for this role. Salary is up to ₹30,000/month.

Employer’s description

Inbound And Outbound Process. Hsc Freshers And Experienced Both Can Apply. Need Good To Fluent English Communication Skills Only. Languages : English, Punjabi, Kannada, Bengali, Telugu, Tamil, Malayalam

Day-to-day work

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, English, Kannada, Malayalam, Punjabi, Tamil and Telugu
• Good English
• Freshers can apply
• Languages: English, Punjabi, Kannada, Bengali, Telugu, Tamil, Malayalam

Salary and benefits

Compensation: ₹16,000 – ₹30,000 per month.

Job at a glance

• Work location: Bhayander, Mumbai, Maharashtra
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 30
• Work mode: On-site

Apply today and take the next step in your career with Maple.