Inbound And Outbound Process

Maple wants to bring on an Inbound And Outbound Process for its Malad, Mumbai team. Salary is up to ₹28,000/month. Great for first-time job seekers. The team is filling 30 vacancies.

Note from the employer

Inbound And Outbound Process. Languages : English, Kannada, Bengali, Telugu, Tamil, Malayalam

Key responsibilities

• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• You'll log every interaction and its outcome in the support system.

Salary

You will be paid ₹15,000 – ₹28,000 per month.

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Skills: Bengali, English, Kannada, Malayalam, Tamil, Telugu
• Good English
• Freshers can apply
• Languages: English, Kannada, Bengali, Telugu, Tamil, Malayalam
• Someone calm under pressure and patient

Job details

• Work location: Malad, Mumbai, Maharashtra
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based
• Vacancies: 30
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Maple.