Inbound And Outbound Process

Maple has an opening for an Inbound And Outbound Process based in Virar, Mumbai. You can earn up to ₹25,000/month. No experience? You can still apply. 30 candidates will be hired for this role.

Employer’s description

Inbound And Outbound Process. Languages : English, Kannada, Telugu, Tamil, Malayalam

Pay and perks

Compensation: ₹11,000 – ₹25,000 per month.

Your responsibilities

• You will identify upsell opportunities where relevant.
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of English, Kannada, Malayalam, Tamil and Telugu
• Good English
• Freshers can apply
• Languages: English, Kannada, Telugu, Tamil, Malayalam
• A patient, customer-first attitude

Quick facts

• Location: Virar, Mumbai, Maharashtra
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 30
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: On-site
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Maple.