Inbound And Outbound Process

Maple wants to bring on an Inbound And Outbound Process for its Malad, Mumbai team. You can earn up to ₹26,000/month. Great for first-time job seekers. The team is filling 30 vacancies.

Note from the employer

Inbound And Outbound Domestic Process. Languages : English, Kannada, Bengali, Telugu, Tamil, Malayalam

Compensation

Compensation: ₹17,500 – ₹26,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Requirements

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Bengali, English, Kannada, Malayalam, Tamil, Telugu
• Good English
• Freshers can apply
• Languages: English, Kannada, Bengali, Telugu, Tamil, Malayalam
• Someone patient and customer-first

Quick facts

• Location: Malad, Mumbai, Maharashtra
• Work type: On-site
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Openings: 30
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Maple.