Inbound And Outbound Process

Maple is looking for an Inbound And Outbound Process to join its team in Malad, Mumbai. There are 30 open positions. The pay goes up to ₹30,000/month.

Employer’s description

Inbound And Outbound Process. Need Good English Communication Skills Only. Languages : English, Kannada, Bengali, Telugu, Tamil, Malayalam

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Bengali, English, Kannada, Malayalam, Tamil, Telugu
• Good English
• Freshers can apply
• Languages: English, Kannada, Bengali, Telugu, Tamil, Malayalam

Pay and perks

Salary: ₹15,000 – ₹30,000 per month, based on skills and experience.

Position details

• Location: Malad, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Work from office
• Vacancies: 30
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Maple.