Inbound And Outbound Process

Join Maple as an Inbound And Outbound Process in Thane, Mumbai. The team is filling 30 vacancies. You can earn up to ₹25,000/month.

In the employer’s words

Inbound And Outbound Process. Languages : English, Hindi, Marathi, Kannada, Bengali, Telugu, Tamil, Malayalam

What you get

Compensation: ₹15,000 – ₹25,000 per month.

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, English, Hindi, Kannada, Malayalam, Marathi, Tamil and Telugu
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Kannada, Bengali, Telugu, Tamil, Malayalam
• You are patient and customer-first

Day-to-day work

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Work location: Thane, Mumbai, Maharashtra
• Work mode: On-site
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 30
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time

Click Apply to send your profile to Maple. It takes less than a minute.