Inbound And Outbound Process

Maple is hiring an Inbound And Outbound Process in Malad, Mumbai. The team is filling 30 vacancies. The pay goes up to ₹27,000/month.

Note from the employer

Inbound And Outbound Process. Languages : English, Kannada, Bengali, Telugu, Tamil, Malayalam

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, English, Kannada, Malayalam, Tamil and Telugu
• Basic English
• Freshers can apply
• Languages: English, Kannada, Bengali, Telugu, Tamil, Malayalam
• Someone patient and polite

Your responsibilities

• You will resolve queries and complaints with patience and accuracy.
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Salary

You will be paid ₹15,000 – ₹27,000 per month.

Quick facts

• Job location: Malad, Mumbai, Maharashtra
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 30
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Maple reviews applications regularly.