Inbound And Outbound Process

Start your next role as an Inbound And Outbound Process with Maple in Bhayander, Mumbai. There are 30 open positions. You can earn up to ₹20,000/month. Freshers can apply.

Employer’s description

Inbound And Outbound Process. Languages : English, Kannada, Telugu, Tamil, Malayalam

What you get

You will be paid ₹15,000 – ₹20,000 per month.

What the job involves

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of English, Kannada, Malayalam, Tamil and Telugu
• Good English
• Freshers can apply
• Languages: English, Kannada, Telugu, Tamil, Malayalam
• A calm under pressure, customer-first attitude

Quick facts

• Work location: Bhayander, Mumbai, Maharashtra
• Work mode: On-site
• Vacancies: 30
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday

Apply today and take the next step in your career with Maple.