Inbound And Outbound Process

Maple is looking for an Inbound And Outbound Process to join its team in Airoli, Mumbai. 30 candidates will be hired for this role. You can earn up to ₹22,000/month.

In the employer’s words

Inbound And Outbound Process. We Are Also Looking For Dra Certified Candidates For Collection Process For Bpo. Hindi And Marathi Speaking Candidates Can Apply. Languages : English, Hindi, Marathi, Kannada, Bengali, Telugu, Tamil, Malayalam

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Bengali, English, Hindi, Kannada, Malayalam, Marathi, Tamil, Telugu
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Kannada, Bengali, Telugu, Tamil, Malayalam
• Someone polite and calm under pressure

Compensation

Compensation: ₹15,000 – ₹22,000 per month.

What you will do

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.

Quick facts

• Job location: Airoli, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Work from office
• Openings: 30
• Job type: Full time

Apply today and take the next step in your career with Maple.