International Bpo Executive

Maple is hiring an International Bpo Executive in Malad, Mumbai. The pay goes up to ₹30,000/month. There are 30 open positions.

Employer’s description

International Us Process. Need Fluent English Communication Skills Only. This Is 24 By 7 Rotational Shifts. This Includes Night Shift. This Is 5 Days Working And 2 Rotational Week Off. Need Minimum 6 Months On Paper Experience In Bpo Mandatory. 1 - 2 Years Experience Compulsory. | Type : International, Inbound | Languages : English

Compensation

Compensation: ₹21,000 – ₹30,000 per month.

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Inbound and International
• Good English
• Night shift
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound
• Languages: English

Position details

• Job location: Malad, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based
• Openings: 30
• Employment type: Full time
• Timings: 24*7 rotational shifts | Monday to Friday

Ready to start? Upload your resume and apply to Maple today.