International Bpo Executive

Start your next role as an International Bpo Executive with Maple in Vashi, Mumbai. The team is filling 30 vacancies. Salary is up to ₹23,000/month.

In the employer’s words

Eligibilitygraduate Freshers Welcome / Hsc 6 Months Bpo Experienceage Criteria1838 Yearssalary22,000 In-Hand (Freshers)Salary23,000 In-Hand (Experienced)Incentivesup To 13,000Interview Modeface To Faceshift Details (Us Shift)5:30 Pm 2:30 Am6:30 Pm 3:30 Am7:30 Pm 4:30 Am8:30 Pm 5:30 Am9:30 Pm 6:30 Ambenefits 5 Days Working Saturday & Sunday Fixed Off Home Pick-Up & Drop Facilitykey Responsibilitieshandle Inbound Calls From Us Customers.Assist Customers With Mortgage And Insurance Verification-Related Queries.Verify Customer Details And Documentation.Update Verification Status In Internal Systems.Ensure Adherence To Quality Standards, Compliance Requirements, And Tat. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Salary and benefits

Salary: ₹20,000 – ₹23,000 per month, based on skills and experience.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• You are patient and customer-first

What you will do

In this role, you will:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Job location: Vashi, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 05:30 pm - 6:30am | Monday to Friday
• Vacancies: 30
• Work mode: On-site
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Maple reviews applications regularly.