International Bpo Executive

Maple is looking for an International Bpo Executive to join its team in Thane, Mumbai. The pay goes up to ₹35,000/month. There are 30 open positions.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Inbound | Languages : English

Compensation

The salary for this role is ₹20,000 – ₹35,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Inbound, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound
• Languages: English
• You are polite and patient

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

Job details

• Location: Thane, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Work mode: Office-based

Ready to start? Upload your resume and apply to Maple today.