International Bpo Executive

Maple wants to bring on an International Bpo Executive for its Bhayander, Mumbai team. Salary is up to ₹32,000/month. There are 30 open positions.

In the employer’s words

International Us Process. Need Fluent English Communication Skills Only. This Is 24 By 7 Rotational Shifts. This Includes Night Shift. International Experience Is Added Advantage. This Is 5 Days Working And 2 Rotational Week Off. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

What you will do

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Pay and perks

Compensation: ₹22,000 – ₹32,000 per month.

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, International
• Good English
• Night shift
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• Someone calm under pressure and patient

Job details

• Work location: Bhayander, Mumbai, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 30
• Working hours: 24*7 rotational shifts| Monday to Friday
• Work mode: Work from office

Apply today and take the next step in your career with Maple.