International Bpo Executive

Start your next role as an International Bpo Executive with Maple in Ghansoli, Mumbai. Salary is up to ₹33,000/month. There are 30 open positions.

Employer’s description

International Us Process. Need Fluent English Communication Skills Only. This Is 24 By 7 Rotational Shifts. This Includes Night Shift. International Experience Is Added Advantage. This Is 5 Days Working And 2 Rotational Week Off. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English and International
• Good English
• Night shift
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• A calm under pressure, patient attitude

Salary and benefits

Salary: ₹25,000 – ₹33,000 per month, based on skills and experience.

Your responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Position details

• Job location: Ghansoli, Mumbai, Maharashtra
• Timings: 24*7 rotational shifts | Monday to Friday
• Vacancies: 30
• Work mode: On-site
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Maple today.