International Bpo Executive

Maple wants to bring on an International Bpo Executive for its Ghansoli, Mumbai team. 30 candidates will be hired for this role. You can earn up to ₹32,000/month.

Employer’s description

International Us Process. Need Fluent English Communication Skills Only. Freshers And Experienced Both Can Apply. International Experience Is Added Advantage. This Is 24 By 7 Rotational Shifts. This Includes Night Shift. This Is 5 Days Working And 2 Rotational Week. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Pay and perks

You will be paid ₹18,000 – ₹32,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English and International
• Good English
• Night shift
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English

What the job involves

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.

Job details

• Job location: Ghansoli, Mumbai, Maharashtra
• Work type: On-site
• Job type: Full time
• Shift: 24*7 rotational shifts | Monday to Friday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 30

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