International Bpo Executive

Looking for an International Bpo Executive role in Thane, Mumbai? Maple is hiring now. Salary is up to ₹38,000/month. The team is filling 30 vacancies.

In the employer’s words

International Us Process. Need Fluent English Communication Skills Only. Minimum 6 Months On Paper Experience Mandatory. International Experience Is Added Advantage. This Is 24 By 7 Rotational Shifts. This Includes Night Shift. This Is 5 Days Working And 2 Rotational Week Off. 1 - 2 Years Experience Compulsory. | Languages : English

What you get

The salary for this role is ₹25,000 – ₹38,000 per month.

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English
• Good English
• Night shift
• 1 - 2 Years Experience Compulsory.
• Languages: English
• You are calm under pressure and patient

Key responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Position details

• Location: Thane, Mumbai, Maharashtra
• Vacancies: 30
• Job type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 24*7 rotational shifts | Monday to Friday
• Work mode: Work from office

Ready to start? Upload your resume and apply to Maple today.