International Bpo Executive

Looking for an International Bpo Executive role in Ghansoli, Mumbai? Maple is hiring now. The team is filling 30 vacancies. Salary is up to ₹33,000/month.

Employer’s description

International Us Process. Need Fluent English Communication Skills Only. Freshers And Experienced Both Can Apply. International Experience Is Added Advantage. This Is 24 By 7 Rotational Shifts. This Includes Night Shift. This Is 5 Days Working And 2 Rotational Week Off. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, International
• Good English
• Night shift
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• A customer-first, calm under pressure attitude

Key responsibilities

• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.

Salary

Salary: ₹18,000 – ₹33,000 per month, based on skills and experience.

Job details

• Job location: Ghansoli, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 30
• Working hours: 24*7 rotational shifts | Monday to Friday
• Work type: Office-based
• Employment type: Full time

Apply today and take the next step in your career with Maple.