International Bpo Executive

Maple is looking for an International Bpo Executive to join its team in Malad, Mumbai. You can earn up to ₹35,000/month. The team is filling 30 vacancies.

Note from the employer

International Us Process. Need Fluent English Communication Skills Only. International Experience Is Added Advantage . This Is 24 By 7 Rotational Shifts. This Includes Night Shift. This Is 5 Days Working And 2 Rotational Week Off. 1 - 2 Years Experience Compulsory. | Languages : English

What you get

Compensation: ₹20,000 – ₹35,000 per month.

Roles and responsibilities

As an International Bpo Executive, your work will include:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English
• Good English
• Night shift
• 1 - 2 Years Experience Compulsory.
• Languages: English
• Someone polite and patient

Position details

• Location: Malad, Mumbai, Maharashtra
• Openings: 30
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Working hours: 24*7 rotational shifts| Monday to Friday

Interested? Apply now on BetterJobs with your resume — Maple reviews applications regularly.