International Bpo Executive

Start your next role as an International Bpo Executive with Maple in Thane, Mumbai. The pay goes up to ₹35,000/month. 30 candidates will be hired for this role.

In the employer’s words

International Us Process. Need Fluent English Communication Skills Only. This Is 24 By 7 Rotational Shifts. This Includes Night Shift . This Is 5 Days Working And 2 Rotational Week Off. 1 - 2 Years Experience Compulsory. | Type : International, Inbound | Languages : English

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Inbound, International
• Good English
• Night shift
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound
• Languages: English
• Someone patient and calm under pressure

Your responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Compensation

You will be paid ₹25,000 – ₹35,000 per month.

Position details

• Work location: Thane, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 24*7 rotational shifts | Monday to Friday
• Openings: 30
• Work type: On-site
• Employment type: Full time

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