International Bpo Executive

Maple is hiring an International Bpo Executive in Bhayander, Mumbai. The pay goes up to ₹32,000/month. The team is filling 30 vacancies.

Note from the employer

International Us Process. Need Fluent English Communication Skills Only. Freshers And Experienced Both Can Apply. International Experience Is Added Advantage. This Is 24 By 7 Rotational Shifts. This Includes Night Shift . This Is 5 Days Working And 2 Rotational Week Off . We Are Also Hiring For International Back Office Process Wherein We Need International Back Office Process Experience Mandatory For Minimum 1 Year On Paper. Type : International | Languages : English

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets

Eligibility

• Open to freshers
• Education: 12th Pass
• Comfortable with English, International
• Good English
• Freshers can apply
• Night shift
• Type: International
• Languages: English

Salary

Salary: ₹21,000 – ₹32,000 per month, based on skills and experience.

Job details

• Work location: Bhayander, Mumbai, Maharashtra
• Working hours: 24*7 rotational shifts | Monday to Friday
• Job type: Full time
• Work type: On-site
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 30

Ready to start? Upload your resume and apply to Maple today.