International Bpo Executive

Maple is hiring an International Bpo Executive in Malad, Mumbai. 30 candidates will be hired for this role. The pay goes up to ₹30,000/month.

Employer’s description

International Us Process. Need Good To Excellent English Communication Skills Only. This Is 24 By 7 Rotational Shifts. This Includes Night Shift. This Is 5 Days Working And 2 Rotational Week Off. Languages : English

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Skills: English
• Good English
• Freshers can apply
• Night shift
• Languages: English
• A patient, calm under pressure attitude

What you get

The salary for this role is ₹21,000 – ₹30,000 per month.

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.

Job at a glance

• Job location: Malad, Mumbai, Maharashtra
• Working hours: 24*7 rotational shifts | Monday to Friday
• Job type: Full time
• Openings: 30
• Work mode: On-site
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

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