International Bpo Executive

Start your next role as an International Bpo Executive with Maple in Malad, Mumbai. The pay goes up to ₹38,000/month. The team is filling 30 vacancies.

Employer’s description

International Us Process. Need Fluent English Communication Skills Only. Minimum 6 Months On Paper Experience Mandatory. International Experience Is Added Advantage. This Is 24 By 7 Rotational Shifts. This Includes Night Shift. This Is 5 Days Working And 2 Rotational Week Off. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Salary and benefits

Compensation: ₹25,000 – ₹38,000 per month.

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, International
• Good English
• Night shift
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• You are customer-first and patient

Day-to-day work

As an International Bpo Executive, your work will include:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.

Job at a glance

• Job location: Malad, Mumbai, Maharashtra
• Shift: 24*7 rotational shifts | Monday to Friday
• Work type: Work from office
• Job type: Full time
• Openings: 30
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Maple reviews applications regularly.