International Bpo Executive

Looking for an International Bpo Executive role in Malad, Mumbai? Maple is hiring now. Salary is up to ₹35,000/month. There are 30 open positions.

Note from the employer

International Us Process. Need Fluent English Communication Skills Only. Need Minimum 6 Months On Paper Experience Mandatory Can Apply. International Experience Is Added Advantage. This Is 24 By 7 Rotational Shifts. This Includes Night Shift. This Is 5 Days Working And 2 Rotational Week Off. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Your responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Compensation

You will be paid ₹25,000 – ₹35,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English, International
• Good English
• Night shift
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• Someone calm under pressure and customer-first

Job details

• Location: Malad, Mumbai, Maharashtra
• Shift: 24*7 rotational shifts| Monday to Friday
• Vacancies: 30
• Job type: Full time
• Work type: Work from office
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Apply today and take the next step in your career with Maple.