International Bpo Executive

Maple wants to bring on an International Bpo Executive for its Bhayander, Mumbai team. No experience? You can still apply. There are 30 open positions. The pay goes up to ₹32,000/month.

Employer’s description

International Us Process. Need Fluent English Communication Skills Only. Freshers And Experienced Both Can Apply. International Experience Is Added Advantage. This Is 24 By 7 Rotational Shifts . This Includes Night Shift. This Is 5 Days Working And 2 Rotational Week Off. Type : International | Languages : English

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with English, International
• Good English
• Freshers can apply
• Night shift
• Type: International
• Languages: English
• A customer-first, calm under pressure attitude

Salary

Salary: ₹21,000 – ₹32,000 per month, based on skills and experience.

What you will do

• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Position details

• Location: Bhayander, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Openings: 30
• Timings: 24*7 rotational shifts | Monday to Friday

Click Apply to send your profile to Maple. It takes less than a minute.