International Bpo Executive

Join Maple as an International Bpo Executive in Malad, Mumbai. The pay goes up to ₹30,000/month. There are 30 open positions.

In the employer’s words

International Us Process. Need Fluent English Communication Skills Only. This Is 24 By 7 Rotational Shifts. This Includes Night Shift. Type : International, Inbound | Languages : English

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: English, Inbound, International
• Good English
• Freshers can apply
• Night shift
• Type: International, Inbound
• Languages: English
• A calm under pressure, patient attitude

Pay and perks

Salary: ₹21,000 – ₹30,000 per month, based on skills and experience.

What the job involves

Your main tasks will be to:

• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Position details

• Job location: Malad, Mumbai, Maharashtra
• Work mode: Work from office
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Openings: 30
• Working hours: 24*7 rotational shifts | Monday to Friday

Ready to start? Upload your resume and apply to Maple today.