International Bpo Executive

Maple has an opening for an International Bpo Executive based in Ghansoli, Mumbai. You can earn up to ₹28,000/month. There are 30 open positions.

Employer’s description

International Us Process. This Is 24 By 7 Rotational Shifts. This Includes Night Shift. 1 - 2 Years Experience Compulsory. | Languages : English, Malayalam

What the job involves

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Salary and benefits

You will be paid ₹20,000 – ₹28,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English and Malayalam
• Good English
• Night shift
• 1 - 2 Years Experience Compulsory.
• Languages: English, Malayalam
• You are patient and calm under pressure

Position details

• Work location: Ghansoli, Mumbai, Maharashtra
• Work type: Office-based
• Openings: 30
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Timings: 24*7 rotational shifts | Monday to Friday

If this job suits you, apply now — shortlisted candidates will be contacted by Maple.