International Bpo Executive

Looking for an International Bpo Executive role in Bhayander, Mumbai? Maple is hiring now. There are 30 open positions. Salary is up to ₹32,000/month.

Employer’s description

International Us Process. This Is 24 By 7 Rotational Shifts. This Includes Night Shift. Need Fluent English Communication Skills Only. Need Minimum 6 Months On Paper Experience Mandatory. International Experience Is Added Advantage. This Is 5 Days Working And 2 Rotational Week Off. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, International
• Good English
• Night shift
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• Someone customer-first and patient

What the job involves

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Pay and perks

The salary for this role is ₹21,000 – ₹32,000 per month.

Position details

• Location: Bhayander, Mumbai, Maharashtra
• Vacancies: 30
• Work mode: Office-based
• Employment type: Full time
• Working hours: 24*7 rotational shifts | Monday to Friday
• Interview: 11:00 am - 4:00pm | Monday to Saturday

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