International Bpo Executive

Maple wants to bring on an International Bpo Executive for its Thane, Mumbai team. The pay goes up to ₹38,000/month. There are 30 open positions.

Note from the employer

International Us Process. Need Fluent English Communication Skills Only. International Experience Is Added Advantage. This Is 24 By 7 Rotational Shifts. This Includes Night Shift. This Is 5 Days Working And 2 Rotational Week Off . Need Minimum 6 Months On Paper Experience Mandatory. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Your responsibilities

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English and International
• Good English
• Night shift
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• You are calm under pressure and customer-first

Salary and benefits

You will be paid ₹25,000 – ₹38,000 per month.

Quick facts

• Work location: Thane, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Working hours: 24*7 rotational shifts | Monday to Friday
• Openings: 30

Ready to start? Upload your resume and apply to Maple today.