International Bpo Executive

Maple is looking for an International Bpo Executive to join its team in Malad, Mumbai. 30 candidates will be hired for this role. The pay goes up to ₹35,000/month.

Note from the employer

International Us Process. Need Fluent English Communication Skills Only. International Experience Is Added Advantage. This Is 24 By 7 Rotational Shifts. This Includes Night Shift. This Is 5 Days Working And 2 Rotational Week Off . Need Minimum 6 Months On Paper Experience Mandatory. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

What you get

The salary for this role is ₹21,000 – ₹35,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English, International
• Good English
• Night shift
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• Someone polite and patient

Key responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Location: Malad, Mumbai, Maharashtra
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 24*7 rotational shifts | Monday to Friday
• Openings: 30
• Work mode: Office-based

Click Apply to send your profile to Maple. It takes less than a minute.