International Bpo Executive

Join Maple as an International Bpo Executive in Malad, Mumbai. Salary is up to ₹35,000/month. 30 candidates will be hired for this role.

Employer’s description

International Us Process. Need Fluent English Communication Skills Only. Need Minimum 6 Months On Paper Experience Mandatory. International Experience Is Added Advantage. This Is 24 By 7 Rotational Shifts. This Includes Night Shift. This Is 5 Days Working And 2 Rotational Week Off. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Pay and perks

Salary: ₹21,000 – ₹35,000 per month, based on skills and experience.

Day-to-day work

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English and International
• Good English
• Night shift
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English

Quick facts

• Job location: Malad, Mumbai, Maharashtra
• Work type: Office-based
• Shift: 24*7 rotational shifts | Monday to Friday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Maple reviews applications regularly.