International Bpo Executive

Maple is hiring an International Bpo Executive in Ghansoli, Mumbai. You can earn up to ₹33,000/month. There are 30 open positions.

Note from the employer

International Us Process. Need Fluent English Communication Skills Only. International Experience Is Added Advantage. Need Minimum 6 Months Experience In Bpo. This Is 24 By 7 Rotational Shifts. This Includes Night Shift. This Is 5 Days Working And 2 Rotational Week Off. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Pay and perks

The salary for this role is ₹21,000 – ₹33,000 per month.

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, International
• Good English
• Night shift
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• You are patient and calm under pressure

Quick facts

• Job location: Ghansoli, Mumbai, Maharashtra
• Timings: 24*7 rotational shifts | Monday to Friday
• Work mode: Work from office
• Job type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 30

Click Apply to send your profile to Maple. It takes less than a minute.