International Bpo Executive

Looking for an International Bpo Executive role in Ghansoli, Mumbai? Maple is hiring now. There are 30 open positions. Salary is up to ₹33,000/month.

In the employer’s words

International Us Process. Need Fluent English Communication Skills Only. Need Minimum 6 Months On Paper Experience Mandatory. International Experience Is Added Advantage. This Is 24 By 7 Rotational Shifts. This Includes Night Shift. This Is 5 Days Working And 2 Rotational Week Off. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, International
• Good English
• Night shift
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English

Salary and benefits

You will be paid ₹18,000 – ₹33,000 per month.

Roles and responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Job details

• Work location: Ghansoli, Mumbai, Maharashtra
• Working hours: 24*7 rotational shifts | Monday to Friday
• Openings: 30
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Office-based
• Job type: Full time

Apply today and take the next step in your career with Maple.