International Bpo Executive

Maple is looking for an International Bpo Executive to join its team in Malad, Mumbai. 30 candidates will be hired for this role. You can earn up to ₹35,000/month.

Employer’s description

International Us Process. Need Fluent English Communication Skills Only. Freshers And Experienced Both Can Apply. International Experience Is Added Advantage. This Is 24 By 7 Rotational Shifts. This Includes Night Shift. This Is 5 Days Working And 2 Rotational Week Off. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English, Hindi

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi, International
• Good English
• Night shift
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English, Hindi

Compensation

You will be paid ₹25,000 – ₹35,000 per month.

What the job involves

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.

Job at a glance

• Work location: Malad, Mumbai, Maharashtra
• Employment type: Full time
• Shift: 24*7 rotational shifts | Monday to Friday
• Openings: 30
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Maple reviews applications regularly.