International Coutumer Support No T...

A new International Coutumer Support No T... role is open at Maple, Sakinaka, Mumbai. There are 20 open positions. Salary is up to ₹40,000/month.

Employer’s description

Handle Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Its A Pure Coutumer Support Attractive Incentive Based On Performance For More Infor Contact Me. 1 - 2 Years Experience Compulsory. | Type : International, Inbound | Languages : Malayalam, Telugu, Gujarati, Tamil, Punjabi, Bengali, Kannada, Marathi, Hindi, English

Salary and benefits

Salary: ₹20,000 – ₹40,000 per month, based on skills and experience.

Candidate profile

• 1–2 years of relevant experience
• Education: Tenth Pass
• Good knowledge of Bengali, English, Gujarati, Hindi, Inbound, International, Kannada and Malayalam
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound
• Languages: Malayalam, Telugu, Gujarati, Tamil, Punjabi, Bengali, Kannada, Marathi, Hindi, English
• You are polite and calm under pressure

Day-to-day work

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.

Job details

• Location: Sakinaka, Mumbai, Maharashtra
• Vacancies: 20
• Work type: Work from office
• Employment type: Full time
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Timings: 11pm to 8am | 2 rotational week off ( giving night allowance)

Click Apply to send your profile to Maple. It takes less than a minute.